Privacy Policy

LUMISLEEP Privacy Policy Effective Date: April 5, 2026

At Lumisleep, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website lumisleep.store and make a purchase. Please read this policy carefully. If you disagree with its terms, please discontinue use of our site.

1. Information We Collect

a) Personal Information You Provide When you place an order, subscribe to our newsletter, or contact us, we may collect:

  • Full name
  • Email address
  • Shipping and billing address
  • Phone number
  • Payment information (processed securely via third-party payment providers)

b) Automatically Collected Information When you visit our site, we automatically collect certain information, including:

  • IP address and browser type
  • Pages visited and time spent on our site
  • Referring URLs
  • Device type and operating system

c) Tracking Technologies We use cookies, pixels, and similar technologies including:

  • Facebook Pixel — to track conversions and serve relevant ads
  • Google Analytics — to understand website traffic and user behavior
  • Shopify analytics tools

2. How We Use Your Information We use the information we collect to:

  • Process and fulfill your orders
  • Send order confirmations, shipping updates, and customer support
  • Send promotional emails and newsletters (you can opt out at any time)
  • Improve our website, products, and customer experience
  • Run targeted advertising campaigns on platforms like Facebook and Google
  • Analyze site traffic and usage patterns
  • Comply with legal obligations

3. Email Marketing If you subscribe to our newsletter or make a purchase, you may receive marketing emails from us. Each email includes an unsubscribe link. You may opt out at any time by clicking "Unsubscribe" at the bottom of any marketing email or by contacting us directly.

4. Sharing Your Information We do not sell your personal information. We may share your data with trusted third parties only as needed to operate our business:

  • Shopify — our e-commerce platform
  • Payment processors (e.g., Stripe, PayPal) — for secure payment handling
  • Shipping carriers — to fulfill and deliver your orders
  • Email marketing platforms — to manage newsletters and promotions
  • Analytics and advertising platforms (Facebook, Google) — for marketing purposes
  • Law enforcement or legal authorities — if required by law

5. Cookies Our website uses cookies to enhance your browsing experience, remember your preferences, and deliver targeted advertisements. You can control cookie settings through your browser. Disabling cookies may affect some site functionality.

Types of cookies we use:

  • Essential cookies — required for the site to function
  • Analytics cookies — to track website performance
  • Marketing cookies — to serve personalized ads

6. Your Rights Depending on your location, you may have the following rights regarding your personal data:

  • Right to access — request a copy of the data we hold about you
  • Right to correction — request we correct inaccurate information
  • Right to deletion — request we delete your personal data
  • Right to opt out — of marketing communications at any time
  • Right to data portability — receive your data in a portable format

To exercise any of these rights, please contact us at the email below.

7. Data Security We take the security of your data seriously. We implement industry-standard security measures including SSL encryption, secure servers, and regular security audits to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

8. Third-Party Links Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies independently

9. Children's Privacy Lumisleep is not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe we have collected data from a child, please contact us immediately and we will promptly delete it.

10. Changes to This Privacy Policy We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date. We encourage you to review this page periodically. Continued use of our website after any changes constitutes your acceptance of the updated policy.

11. Contact Us If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

Lumisleep Website: lumisleep.store Email: support@lumisleep.store Location: United States

By using our website, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.