Terms of Service

Here are your Lumisleep Terms of Service — ready to copy into Shopify:

LUMISLEEP Terms of Service Effective Date: April 5, 2026

By accessing or using our website at lumisleep.store, you agree to be bound by these Terms of Service. Please read them carefully before using our site or placing an order. If you do not agree, please discontinue use of our website.

1. General

Lumisleep ("we," "us," or "our") operates lumisleep.store. These Terms apply to all visitors, customers, and users of our website. We reserve the right to update or modify these Terms at any time without prior notice. Continued use of the site after changes are posted constitutes your acceptance of the revised Terms.

2. Eligibility

By using our website, you confirm that you are at least 18 years of age, or are using the site under the supervision of a parent or legal guardian. You also confirm that you have the legal capacity to enter into a binding agreement.

3. Products & Pricing

  • All product descriptions, images, and prices are subject to change without notice.
  • We reserve the right to limit quantities, refuse orders, or discontinue products at any time.
  • Prices are listed in USD. We are not responsible for currency conversion fees charged by your bank or payment provider.
  • We make every effort to display product colors and details accurately, but we cannot guarantee your screen will display them exactly.

4. Orders & Payment

  • By placing an order, you are making an offer to purchase a product subject to these Terms.
  • We reserve the right to refuse or cancel any order at our discretion, including in cases of suspected fraud or pricing errors.
  • Payment must be completed at the time of purchase. We accept major credit cards, PayPal, Shop Pay, Apple Pay, and Google Pay.
  • You agree to provide accurate and current billing and shipping information.

5. Shipping & Delivery

  • We offer free worldwide shipping on all orders.
  • Estimated delivery times are provided as a guide only and are not guaranteed.
  • Lumisleep is not responsible for delays caused by customs, courier services, or events outside our control.
  • Risk of loss and title for items pass to you upon delivery to the carrier.

6. Returns & Refunds

  • We want you to be 100% satisfied with your purchase.
  • If you are not happy with your order, please contact us within 30 days of receiving your item.
  • Items must be unused and in their original packaging to be eligible for a return.
  • Refunds will be issued to the original payment method once the return is received and inspected.
  • We are not responsible for return shipping costs unless the item is defective or incorrect.

7. Intellectual Property

All content on lumisleep.store — including text, images, logos, graphics, and product descriptions — is the property of Lumisleep and is protected by applicable copyright and trademark laws. You may not reproduce, distribute, or use any content from our site without our express written permission.

8. Prohibited Activities

When using our website, you agree not to:

  • Use the site for any unlawful purpose
  • Attempt to gain unauthorized access to our systems or data
  • Submit false, misleading, or fraudulent orders
  • Copy, scrape, or redistribute any content from our website
  • Engage in any conduct that disrupts or interferes with site functionality
  • Use our site to transmit spam, viruses, or harmful code

9. Disclaimer of Warranties

Our website and products are provided "as is" without warranties of any kind, either express or implied. Lumisleep does not warrant that the site will be uninterrupted, error-free, or free of viruses or other harmful components. We make no warranties regarding the accuracy or completeness of any content on our site.

10. Limitation of Liability

To the fullest extent permitted by law, Lumisleep shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our website or products. Our total liability to you for any claim shall not exceed the amount you paid for the product in question.

11. Third-Party Links

Our website may contain links to third-party websites. These links are provided for convenience only. Lumisleep has no control over the content or practices of third-party sites and accepts no responsibility for them. We encourage you to review the terms and privacy policies of any third-party sites you visit.

12. Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of the United States. Any disputes arising from these Terms or your use of our website shall be subject to the exclusive jurisdiction of the courts located in the United States.

13. Changes to These Terms

We reserve the right to modify these Terms at any time. Updated Terms will be posted on this page with a revised effective date. Your continued use of the website after any changes constitutes your acceptance of the new Terms.

14. Contact Us

If you have any questions about these Terms of Service, please contact us:

Lumisleep Website: lumisleep.store Email: support@lumisleep.store Location: United States

Thank you for shopping with Lumisleep. We hope you enjoy the best sleep of your life. 🌙